FAQ:
1. Are you a trader or a manufacturer?
We are a specialized machinery parts manufacturing company
integrating product development, production, sales and service.
2. How to determine the parts are suitable for my excavator?
Please provide us with the correct model/machine serial number/any
part number, or measure the part size, drawing.
3. What is your minimum order quantity?
There is no limit to this, it depends on the number of products you
buy.
4. What are your advantages in the machinery manufacturing
industry?
We have a strong spot inventory, fast delivery time, adopt the
latest production technology and craftsmanship, high-quality
products, and the best customer service.
5. How is the packaging of the goods?
Standard export packaging, wooden boxes, pallets, or according to
customer requirements.
6. How long is the delivery time?
For products in stock, the delivery time is 2-7 days after the
order is confirmed, and 15-25 days for other products. The specific
need to communie and negotiate.
7. Can we customize products with our brand?
Of course, we welcome cooperation to customize OEM/ODM product
services, which can be completed from design, production,
packaging, and logistics.
8. What kind of payment methods do you accept?
We usually accept T/T, L/C or Western Union. Other payment methods
can also be negotiated.
9. Can you provide after-sales service?
Of course, we have professional after-sales technicians to help you
solve the problems you encounter.
10. What other services can you provide?
10-1. Warranty for one year, free replacement for damage with
abnormal wear.
10-2. Provide technical support to customers.
10-3. Help you develop the market.
10-4. Exclusive agent VIP treatment.
